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This guy sold his company to Unilever for $1.2B after just 3 years

My First Million · 1h 2m · transcribed Jun 2026
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0:00 Zero to over a billion dollars in 32 months maniacal. We're quite literally just getting started. Where do you think is that gap to really jump from average or good to great? If you want to have the greatest odds of success, it's by creating a new format. New formats win. You obviously spotted one really great opportunity. I'm curious what other opportunity you spotted. >> there's an idea that no one else is going to be able to run at that is a $10 billion business idea.

0:23 >> You should just say it now and we'll bleep it out. >> We'll talk about that. I think that's the biggest opportunity for founders. >> What are the inputs necessary to get to a hundred million in revenue for an e-com brand in three years? >> Here's what I'll say. So here's here's three things I'd love for you to deliver. One, I want to know the origin story like how the hell did you have the idea and why did you have the confidence in the idea? We're going to go there. Two is you sent us a thing about your marketing funnel which is like you know, what is world-class marketing look like in this scenario?

0:58 And then the last part I want to riff with you, brainstorm on like where to from here. You obviously spotted one really great opportunity. I'm curious what other opportunity you spotted. Yeah, let's do it. Okay, sweet. Um dude, I've been I've been taking greens for I don't know six six to 12 months now because it's like it's basically like eating candy. It's like you open up a pack of gummy bears and then you eat them and then you're like I just had vegetables.

1:23 Totally. I ate gummy bears but I I think I just had vegetables maybe. Totally. And so I want to know where were you sitting when you were like, you know what? What if we did this? Yeah, so um I like to describe myself as a entrepreneur who had short stints in private equity and investment banking. So I've I've started three companies. This is my third company and I actually didn't want to start a company. So I was on my way from Boston at a private equity firm called Summit Partners and was leaving that investment firm to go get my MBA at Stanford and had told myself, look I just want to have like a normal MBA experience for two years. I'm not going to start anything. Maybe I'll do an internship in the summer. And then it was like two weeks before going out to Stanford. I was at my parents' place in in Utah and just doing some work and I'm drinking a greens powder in my dad's office. So I just remember looking up like super vividly in the in the corner of the room being like, there's no way I'm keeping this habit past 30 days.

2:23 Like I'll I'll do it cuz I always finish what I started but like I'm not going to stick to this habit post 30 days. And it wasn't just the taste. It for me it was like, you know you got that weird like frothy sediment at the bottom of the drink. And the biggest thing for me that I think this is probably unique is I I remember staring at the bottle sitting on the counter top on like the drying rack. And I remember being I'm sort of an OCD person. I remember just being like, if I commit to this habit, I've got to like stare at that bottle on the counter top for the rest of my life. Right? Like there's there's no way that's going to happen. Um and so that got me thinking about, hey how do I take a a comprehensive supplement nutrition and put it in some format. I didn't know it'd be gummy at the time when I had the idea. How do I put it in some format that gets people looking forward to it? Like they'll go to bed at night being like, I can't wait to have that the next day which which is a complete pivot I think to how people sort of think about supplementation. Can we like roll it into a blunt now? Yeah, exactly. Look Smoke your greens. We'll we'll talk about that. I think I honestly think that's the biggest opportunity for founders. Like people just want to rip on the formats that work but I think if you want to have the greatest odds of success it's by creating a new format.

3:32 Right? So if it's a blunt, awesome. If it's these little Zen pouches that people are doing now and making those like focus that's non-nicotine, great. Like new formats win. Did you think that um I mean just it's it's maniacal. 32 months to multi or a billion dollar exit is maniacal. Did you call your shot and you're like, that's where we're going to go or were you like, who knows? I mean what where was your mindset when you started it? This is a bit shocking to hear but we've basically met the forecast that we put in place since the very beginning. You have to appreciate I was I talked with like thousands of entrepreneurs when I was at Summit Partners. I I looked at the proprietary data sets. I don't have them obviously anymore but I have a very visual memory. So I know the LTV to CACs of hundreds of brands.

4:23 And so like for me and it's weird like I I could tell you I won't but I could tell you what like every big brands LTV to CAC and margin looks like all the brands that we know of today. Now I didn't really forecast beyond a hundred million in revenue cuz that would be pretty pointless. It's like I'm not a sociopath. >> [laughter] >> Yeah. There's a fine [clears throat] line between ambition and being just absolutely batshit. So you're you're saying that now I want to ask you something about in between when you're like, oh like I don't really enjoy this form factor.

4:52 What if there was another? And you said you didn't have gummies you know right away as like a It's not like you immediately had the fully baked idea. But I'm curious like what were the either companies or products you had like admired cuz I sort of have this this thing which is like what you admire becomes a little bit of your destiny. Right? Your your your admiration becomes your destination. And if you think about like a lot of the great great entrepreneurs, Steve Jobs famously, who did he admire? What products he admired and then you steal little elements of that. They they sort of bleed out into your final products years later. Same thing with comedians and movie makers. What were the products and companies that you thought were kickass that you feel like inspired some of the result of greens?

5:32 Yeah, look I I sat on the board or observed the boards of great brands like Rocky Bow Doctor Squatch, Brooklinen, Chubbies, Solo Stove, Thuma, 12 different businesses. And so I learned a lot from the unique problems and frankly the recipes that worked for each of them. I would say that the brand that I think we most closely resemble in terms of execution is Doctor Squatch. Is that deodorant? It's the they're cold process soaps. So they're bar soaps that um for men. I've seen like the marketing but I I think I have the deodorant. But I I don't know what's the what's so special about it? Like is there something cool about it?

6:08 >> So what's cool about it is So they just sold to Unilever like last year for 1.5 billion. And in that business what's cool about it is one, cold process soap is more natural I would say. So it's you're not getting all the chemicals and stuff and then it's a very clean product. But because of the branding, the approach, the partnerships they do, I mean they've done partnerships with like Harry Potter, Star Wars, SpongeBob, all sorts of really cool like fun partnerships. They've taken an approach where you as a consumer relate to the brand. Right? And so prior to Doctor Squatch, I don't even know what I was using. I was probably using what I whatever my wife was buying and stocking in the the shower. But but they were the inspiration for us. I think that what they've done within the personal care space making it a joy for the consumer is what we aspired to do with in supplementation where I mean we all spend time on social media. You get one ad and it's like, oh my goodness, Sean San, I don't know how old you guys are but you're blank years old and you've never heard of creatine. What the hell are you doing with your life? Like you're going to die tomorrow. And then you get a colostrum ad. What are you doing with your life? Like you need to be taking colostrum right now. It does a blank percent increase in blank body metric. And I I I just think that the way that we have approached and took inspiration from Doctor Squatch is to take that and make our supplementation a lifestyle. Something that people look forward to. They feel like it resonates with who they are and and how they live their lives.

7:32 All right, let's take a quick break. This podcast is called My First Million and it's probably the question we get asked the most. How do I go from zero to making my first million? And so I did an episode a little while back where I broke down exactly the sort of philosophy and frameworks that I would use. So things like finding your white belt business or identifying your bear on a unicycle advantage, the [clears throat] core way that your two skills can overlap or why maybe starting a service business is better than starting a software business for your initial businesses to make that first million. And so the team at HubSpot has created a guide that took the stuff I said in that episode. They laid it all out for you. You can get it for free in the description below. Just click that link and it's all yours. All right, back to this episode.

8:11 How much money did you raise to get to your first million in revenue and how fast did it come? Yeah, month one we did like 30,000 in revenue. Month two was already like 230,000. So I guess we like in month two months into the business we had already crossed the the 1 million run rate. Probably two and a half three million at that point. I've never really looked at the business that way. Maybe you've heard me talk about LTV to CAC.

8:36 I I would say we burned we probably burned through like 8 billion dollars of capital until we reached profitability. That could have been less if we slowed down growth a little bit but just the way it worked out is it we I think we've burned through about 8 million dollars of primary capital before we hit profitability. You mentioned like focusing on LTV to CAC. For you, what's good and what's great? Yeah, I I think stable stakes for businesses that need to be acquired, you need to be at least three.

9:06 The best I saw one obviously this goes way back but during the COVID era I would see brands in the four to five range. You know, those brands are probably two and a half to three times right now. But when you say LTV, are you referring to so LTV lifetime value is for for a e-com brand does value mean um your contribution margin? Yeah, let me describe that the way that I always look at it. I use a three-year period. Um so 36 months and LTV is fully burdened gross profit meaning Sam orders our product.

9:40 What is the what are the total cost stripped out of that value to get it to Sam's door? So you've got product costs, you've got discounts, returns, you've got fulfillment, shipping, uh merchant processing fees. Like you've got all of that that gets it to the door. That's your lifetime value over a 3-year period. How much contribution gross profit are you getting from the consumer over a 3-year period? And you use 3 years not because that's how long someone subscribes to Grüns. You just said 3 years for everyone should use 3 years. You can't do a lifetime value.

10:09 >> Yeah, I think it I think it's like just a productive way of looking at it to optimize against. I mean, we obviously look at 3 months, 6 months, 12 months and try to make adjustments based on that. But yeah, I mean, we've got consumers who are you know, are 32 months old. So, we haven't hit that 36-month mark. But like there's very clearly going to be consumers who are around purchasing and they're I guess quote perpetuity.

10:34 And you picked a name that if you had told me, I would have been like, "Hey brother, do you want to win? Or are you going to put a umlaut over one of the letters and nobody knows how to say it. And then you won. So, I'm an idiot. What What What's the What gives? So, what I always say here is and Sam botched the Grüns at the start of this at Grüns, which is totally fine. What I tell people is What I tell people is I do not care how you pronounce our name as long as you're buying. So, like you can call it Grüns if you want. You can call it Grüns, which is correct. It's Grüns.

11:07 >> But But did Did you think it was a good name and you knew something none of us do? Or did you just not care about the name? And how the hell did you arrive at that name? Yeah, so the word Grüns with an S I guess I can show you here. With an S at the end actually doesn't mean anything in the German language. The word Grün means green in German. When you throw an S on it, there's actually no meaning to it. And so, when I threw an S on it, it it just seemed to be like kind of fun and playful. You got this like natural smiley face.

11:36 It felt like something that I we could brand over time really well and it's it's simple. But you're right. Like at least in America, very uniquely in America, like 70% of consumers don't know how to pronounce it. That'd be like your argument to the team like, "No guys, it makes a ton of sense. Now, it it it may not make sense in America, but like Yeah, dude, that's uh Sean, we had a We had this guy David on who runs a company called Lexicon and his whole job is naming companies. He's named Swiffer, Febreze, Sonos, BlackBerry. Sean, what do you think David would say about that name?

12:09 Well, it's hard to know, right? Cuz he's got this little AI computer brain where he's like, "Yes, no." And it's almost like a sommelier describing the taste of a wine. And then you just have to nod along like an idiot. You're like, "Mhm, yeah, I I I I sense the notes that you're talking about there." I thought notes are for music, but I definitely sense it. And so, you know, I I think it's hard to know, but I I I would have guessed low, right? You're talking about like, "Doesn't make much sense in America, the market we're going after."

12:35 But you [laughter] did it anyways. What was runner-up name? Or, you know, in the brainstorming process, sometimes you start with like, "Here's what we're definitely not going to call it." Cuz it kind of guides you away from maybe some typical areas. Honestly, like I hit it pretty quick. So, I guess I I didn't mention this. I I served I grew up Mormon. So, I served a 2-year mission in Germany, Switzerland, Austria. So, like I I am fluent in German. And so, when when I had the thought Pretty sick assignment. Yeah, yeah, totally. I mean, it's literally called the Alpine German-speaking mission. So, it's the Alpine. Yeah, like you know, someone [clears throat] else could have been assigned to like, you know, Redding, California or >> Yeah, totally. That wouldn't be too bad.

13:11 That wouldn't be too bad. There's worse. All right. So, you have the ideas. How long did it take you to go from idea in your head to I know what the product is going to be and I have my first batch and then I go for sale? Like what was that timeline like? Yeah, so coming up with gummies took about a day. I I grew up You're going to think it's crazy. You know, those like big like I guess they call them like single-day servings of Sour Patch watermelon?

13:39 Yeah. Slices, yeah, yeah. I would eat those gummies, one of those every day in college. Like a full 450 calories every day. I've always been a gummy fiend. And so, now I get to obviously have like a productive health gummy every single day and there's a ton of them that we sell. I have a ton of ideas always circulating in my head and this notion doc I have. And typically, I sit on those ideas for about a year. This one, I was like, "It's so obvious. I got to do this. I'm the right person to do it." And so, I started working on it immediately.

14:09 Getting it to launch, now to answer your question there, I immediately like within a week of having the gummy sort of connection said, "Okay, why hasn't somebody done this in gummy form?" Right? Like you've got a ton of gummies. Why hasn't somebody put comprehensive nutrition in a gummy? And the big aha moment for me was the entire gummy industry is built around these 60 or 30-count bottles, transparent bottles with a cap on the top. That that is as gummy exists. So, I asked the question, "What What would need to change? What would it need to look like to have gummy be comprehensive nutrition?" And then that's when I went down the path of like, "Okay, if it's a you know, a pack, how big's the pack? How many gummies are in it? What's the flavor of the gummy?

14:54 Right. What's the This is important. Sam, Sam, you've never taken the product, right? No, I'm going to buy it now, though. So, the way it works is This is a good point you just brought up, which is you don't like when we say it's a gummy, you think it's a it's a gummy. No. A single serving, you eat eight of these things. So, it's literally like having a pack of Sour Patch Kids, which I think was you know, seems fine, whatever. But that's actually pretty non-obvious. And if I'm reading between the lines or if I'm understanding what you're saying, you're saying one of the reasons nobody had done the comprehensive gummy was because the gummy would need to be like, you know, 4 inches large to contain everything. But what if we made it What if we made it where it's not a gummy a day, it's a pack of eight. We We package them as little pouches of eight. And that's how That's how we can do this when other people may not have tried to do this. Yeah, yeah, it's it's Our packs are It's about eight We go off of gram weight, which is about 20 g. And some grams are smaller, bigger than others.

15:49 But yeah, it's a it's a full Every gummy is identical in terms of nutrition. It's sort of the total of the eight in this case that make up the full dose. I just think that it's insane that I asked you a question that I thought was going to be ridiculous about like you pointing like Babe Ruth and saying like, "You know, we're going to get to this." And you're like, "Yes, that was part of the plan."

16:09 I mean, it's pretty audacious to say I'm going to get to a 100 million in revenue in less than 3 years. For the people listening, what are the inputs necessary to get to 100 million in revenue for an e-com brand in 3 years? So, it doesn't have to be consumables. I think everybody points at consumables these days and they're like, "Oh, supplements, it's like it's a better business." It's not necessarily a better business because if you're selling a a hard good like bed sheets or furniture, your margins are going to be worse. It's going to be more difficult to ship. Like there's a lot of things in there. But you theoretically make money on day one.

16:42 In supplements, you don't. You got to make that money on the retentions. Like that's a new lever you got to pull to make the business work. So, to answer it directly, Sam, I think first and foremost, you've got to have a good product. A good product doesn't mean like make a better version of Grüns. Like that's not going to work for people. What's going to work is finding that product category, that white space. Good product equals new white space. So, you've seen I'm sure you guys have seen these like nicotine pouches, the whip and like ultras of the world. Like an energy It's basically looks like a Zyn, but it's not tobacco or nicotine.

17:15 It's energy. Yeah, it's like like caffeine and other things that like the nicotine pouches. Amazing. Not because I'm a believer in the product, but amazing because now you're taking a new format form factor that doesn't have competitors. And so, I think anybody looking at it be like, "Oh, I'm going to do it, too." Like you might find a little bit of success, but you're not going to sell your business. You're not going to be the winner here. Go find a new product format. Symbiotica came out with these little liposomals. Who else have I seen that that's created new? Oh, you've got like Do you know the product Dose? It's like the liver health product. It's like these little shot glasses. It's like It's like a concentrated liquid. That's another one.

17:54 I wouldn't Wait, wait, wait, wait, wait. A concentrated liquid of what? Liver? Like their supplement is a concentrated liquid for the liver. So, look up. I think it's dailydose.co is the website. That's another product that has like a unique format. Another one for you. You guys know MaryRuth Organics or Rho Nutrition, R H O? Uh-huh. So, those are like I'm not sure if they're liposomal, but they're like liquid vitamins. Right? Like their approach is we're the liquid vitamins. And I'm shocked there's no more competition doing that. Like these are big businesses. Every single one of the ones I just mentioned is a big business doing really well. So, the framework of this is taking a thing that everyone knows or many people know and just slightly changing the form, the way you consume. But everything that you've named so far has been a consumable.

18:42 Correct. Because that's the space that I'm like most familiar with and people typically are looking at right now. But like it would be the same thing. Like do you know how big Cozy Earth is? Their whole thing was bamboo sheets. Right? And And I don't If you ask me, I'm sure other businesses sell bamboo sheets. But like that's their thing. And like they're a big business as well. And so, I I could give you examples across all sorts of categories. Obviously, supplementation is the easiest for people to visualize. So, so the step one you're saying is good product. But let's say that let's generically what you're saying is the right product. And the right product is a category that's not already super saturated. And you either either you take an existing category, you change the form factor to make it new. Or you find a new pain point, new problem, new supplement, new whatever.

19:30 And you're going to do it You need some point of key differentiation. You're vitamins, but you're liquid. You're sheets, but you're bamboo. You're you know, you're greens, but you're gummies. And you find that key point of differentiation, which gives you new category. All right, that's step one Exactly. And to be clear, a couple that I've just seen recently and then I'll tell you the step two. I've seen jelly beans as a form factor. I've seen lollipops. right? Like people are it it Do I think that those businesses are going to be huge? Probably not. Like it's a little bit niche, but like they're probably going to be more successful than somebody making a gummy like us. Hey, stupid question. You started this by saying Sour Patch Kids.

20:06 Yeah. >> Um how come none of the gummies are sour? This is What doesn't anybody be like, "It's sour vitamins." I would I would eat that. >> TBD. Uh we we might we might give you something like that, Shawn. I'm a sour fiend as well. I'm going to hit that. Don't worry. Sometimes I want to start the business, and then sometimes I realize, "Oh, I know I'm just hungry, and I just want to eat that thing, and I don't [laughter] need to start a business." And this might be the category, or maybe I'm just hungry.

20:28 >> Wait, you actually said something interesting. You said it's too niche. Is there a What's your To get into a hundred million in revenue, is there Okay, so you said take the form factor, and then the second or I don't know if this is the second thing, but there there is a TAM related thing here. Is there like a a threshold where you're like, "This has legs?" Look, like I'm I'm I'm a bit psycho, right? Like all I've seen around me is businesses getting to hundreds of millions of revenue quickly. So, like my gauge for success is in the business I started The first business I started, I literally sunset six months in. It was at a hundred thousand of revenue and ninety percent EBITDA margins, and I sunset it because I said, "This isn't big enough. Like this isn't" But that's how I'm wired, right? Like if somebody wanted to get to a five million dollar cash flow business and run that, like that's that's massive success. So, I'm I'm not going to like deter people from But I want to know your your threshold.

21:19 Yeah, my threshold Well, I mean, my my sights are even bigger now, right? Like I'm still working on Grooms and Neutrubs and uh Juiced and these products you see behind me. We have more than just Grooms now. I'm happy to talk about that. But I I mean, at this point I'm looking only at stuff that can be one ten billion dollar outcomes, somewhere around there. So, let's let's keep going in your formula. What's what's Did we do step two or not yet?

21:43 >> No, number two, and this is the end of it, is LTV to CAC. So, if your if your business has an LTV to CAC of three times plus, you are golden. Anytime people talk about profitability, anytime people talk about MER, I'm not sure if you're familiar with that. Uh it's like marketing efficiency rate ratio. Um I the way that you think about it is like if you're if you spend twenty percent of your marketing of your revenue on marketing, then the inverse of that is a five x MER, right? So, one divided by >> All you're saying is I want a machine where I can buy a customer for a dollar, and I know that in thirty-six months that customer will pay me back three dollars, and I'm going to dump as much dollars I can into the front of that funnel as long as that's possible. And I'd say the key here is most people I I don't know. Maybe maybe I'm just wrong, but I think a lot of people think lifetime revenue lifetime value as just revenue. And what you're saying importantly here is it's the you know, totally fully loaded gross profit. So, to get to three, you're probably actually doing six dollars of revenue on that customer, close to it, five five to six to get three bucks of gross profit off that off that customer.

22:48 >> Correct. Whatever your margin is, but yeah, that's correct. You've got to do the if you hit that three times fully burdened gross profit LTV uh divided by your CAC, and that equals three or more, you've got a business. How did you know that Grooms was going to be one to three? Um I didn't. I've I'd seen enough to know how it might play out, but we we came out with a CAC. Everybody in our company since day one knew what our CAC ceiling was that would result in a three times or greater LTV to CAC. Can you say what that number is or no? What when I first started, I mean, I can't really tell you, but what I'll tell you is it's two x higher today than it was on day one of launching the business. Why? It's not because we magically got better LTV.

23:31 It's because I set the CAC so low to ensure that we'd be able to hit it. So, what does that mean then? Your ads need to be extra catchy. In order to make extra catchy ads, you need like a super good offer or super good story or super like you know what I mean. >> of it. It's kind of all of it, and that that's where like I think this gets so difficult is people are like, yeah, sometimes I see the shadow figures that are running these drop shipping companies, and they're like, "Grooms ads are bad. Like they're not even good. They're so like non-creative." And that's because we're like a reputable company that doesn't say we can cure cancer or we don't do these things that some of these shadow figures do.

24:07 Like that's not creative. That's just actually like bad to do as a human. Um But like to answer your question, like it's not just like creating good good ads. You've got to have the good offer. You've got to have the good retention. You've got to have a good product, right? Like you have to have a product that people actually want to take. Um like our Amazon LTV to CAC is phenomenal. Like and that's on a platform where we're not advertising the way that you do on Meta. We're not like you don't have your subscription portal in a certain way. It's like a one click cancel button. And that's like leagues beyond what I've seen with other brands in terms of Amazon economics.

24:39 DTC is one of these funny spaces. Like I I think I DM'd you I I read our DMs, Shawn, from like It was a couple years ago. >> it would it would have been like in 2023. Like three months into the business, you're asking about the landing page. Yeah, so three months into the business, I was I think I just sent you a compliment. I was like, "Hey, I think your landing page is really great." You know, I guess the interesting thing is you were really you were quiet, right? Cuz there's this weird um paradox, and I would call it the drop shipper's paradox, which is sort of the louder somebody tends to be about their e-commerce success, I sort of I sort of proportionally increase my skepticism.

25:14 And I feel like you were very quiet, and you built a killer business, and then now once you've kind of like, you know, reached a a big exit amounts of top sure, you could talk a little bit more about it. You're doing a little bit spending a little more time. What do you think about that? What do you see when you look out at the landscape of like people who are are quite vocal, quite loud on on DTC Twitter and other places?

25:34 You know, I I want to have sympathy for how others run their businesses. And so, what I will say is like I've had chats with some of these people who are louder, who are running, you know, these businesses that they they're little shadow businesses. Like you don't know what their business is, but they're doing a hundred million of revenue or whatever. And what I've come to realize is some of these people just don't know yet that what they're doing is inappropriate, right? That the ads they're running is in a are inappropriate. They don't really understand the consequences.

26:01 They're, you know, they're fist up in their friends about the Lamborghini they just bought. And so, what I would say there is like I think it's less about how loud people are. I think it's about the natural evolution that we all go through as we learn what it means to be like a a reputable business person running like a clean business. And and that comes with time. I I have to learn most of it through amazing brands that with the great executive teams that I learned from, who are mentors and friends. And and I think for some of these people, they're learning, and it's going to take a little bit of time. So, from the outside, I look at you, and I think, "Well, you seem really I I've only known you for thirty minutes. You seem very calm. You seem very well balanced. You seem like a lovely person.

26:41 The success has been off the charts, and I think, "Well, everything's perfect. This guy's just had it all." Of course, I that's not the reality. So, what has What has sucked about this journey? You know, it's funny. The team We have this joke internally that I'm the chillest guy we know. And it's like sort of kind of true. Like I am actually a pretty calm person, and I think mistakes are all part of the learning. Like no business is perfect. A perfect business is one that learns quickly from the mistakes that it makes, and people aren't to blame for that.

27:09 What I'll say is I you know, I I could give you an example of actually like a really rough day we had on January 29th of 2024, and I I can tell you a little bit about that. But I would say the hardest thing about building a business like this that folks just don't appreciate is just how difficult it is to build a team of all-stars, and more difficult than that, unleash them. Give them the space to play and run and execute according to their abilities. And that's really been our unlock is one getting amazing individuals. I think if you look at our executive team, if you look at our entire team, right? The hundred thirty people plus at this company, I think people would be like, "That is a stacked team." And they're not going anywhere.

27:54 We're having a good time. Like we've got a lot ahead of us that we want to do, and the culture here allows for them to excel in a way that they wouldn't be able to do otherwise. >> Can you dive deeper on that? Because people always say hire the best people and and all that, and I say that, too. And but it's that's I hate when I give that advice or when I receive it because I'm not trying to hire the worst people.

28:11 Like I am I am trying. So, what does the best people actually mean? What is What What do you look for? What attributes? Yeah, you know, it's so funny. About the same, I've heard people be like, "Oh, well, like somebody could be the best for your role." And I'm like, "No, no, no, there's like legit people who are the best." Like you're probably just not able to hire them if you're saying like, "Well, we got the best for this like narrowly carved out role." So, when I say like the best is what we're looking for is people who have confidence to make decisions.

28:37 Right? So, everyone has the ability to be essentially a CEO. And frankly, I would not be surprised if we're talking five years from now, and a lot of the folks here at Grooms have started companies that are really successful because they've had that skill set, that repetition of making decisions as if they're the CEO. Uh and so, I I would say that it comes down to just being like reps, experience, training in in whatever function, if you're a marketing person, a retention person, if you're a product person. And then the hardest part, again, and this is where I think the people listening to this who might be founders or CEOs have to check themselves is how do you unblock these people? How do you get out of the way to ensure that everybody together is building something massive?

29:25 I want to ask you about your marketing, cuz I think you did world-class marketing. Like we said, years ago I compliment First thing I ever said to you was, "Yo, nice landing page." Right? That's the highest form of of respect I give. Um you I want to actually open up here. Let me screen share. I want to show you your Facebook ad library, and I just want you to talk us through a sort of a 10-minute masterclass on marketing.

29:49 Yeah, cuz I want you to tell me what you see cuz you know, the average person will look at this, they don't really know what to take. I want you to point out what's interesting here. Let me see if I can zoom this a little bit. Uh, what's interesting here, what to notice, what to learn from, uh, that would apply to other people in their businesses, how to think about marketing the way you guys thought about marketing. Yeah, I mean, the first thing I see when you go back up is like, what does it say? Poop more? Like, what are the supplemental brand you know that's like being a little bit sassy with commentary like that. Now you see it a little bit more from these brands that are like just talking about their clinicals all the time.

30:20 Which nothing against clinicals. Like we do clinicals, too. And we do we test our product electively well beyond what's sort of required, but like we just don't talk about it cuz that's not fun. It's so like what I would say here is like these are fun ads, right? Like this is like if somebody sees that, they're probably laughing a little bit. Like if you scroll down you know, we spent some time on GLP-1 as an angle. And I'm really proud the day that we decided to do this because everyone around us and I don't spend enough time on Instagram to know.

30:46 Everyone around us is like, "Nature is Ozempic." Or um like they they'll say something like that which is like objectively wrong. Like you're not supposed to say that. We've never taken that approach. We are what we would say the best friend to Ozempic, to tirzepatide, Zepbound, whatever the sort of GLP-1s are. So you were able to kind of surf that wave. You were able to hijack some of the momentum of that product and position yourself not as a replacement but as a companion.

31:14 >> Companion. Wait, why did you have Why do you have an Olipop? Okay, there's >> GL The GLP-1's new Crush ad was that Olipop image on it. So we're running a limited-time offer right now with Olipop. Oh, it's like a flavor. It's an Olipop flavor kind >> is this is Gruvi's which I guess you can see right here. I'm pointing to it in the video. Maybe people are on audio, but we've got Gruvi's sort of original.

31:37 And then, you know, every month or 2 months we do these limited-time offer drops with In this case it's Olipop strawberry vanilla flavor. You know, the first one we did was like a Gruvi Smith apple, like Granny Smith apple flavored. We did a Grinch sour Grinch punch last year in November. So we do these this Again, back to the whole like, "How do we make this fun?" Like you tell me one of the other stuff on the brand that's doing like drops and and making it actually fun to to take the product each day. So it looks like you've got different angles. So you've got, "Hey, we're we're, you know, Ozempic's best friend." You've got poop more. You've got, "Nurse, you know, the nurse here who's, uh, Probably talking about nutrient gaps.

32:17 >> Nurse Jackie talking about nutrients. So you have these different angles and I'm guessing that these each lead to a landing page that aligns with that message, correct? So it's like Yeah. five, six different angles, each to a tailored landing page that continues that message. And then you Are you doing that just to experiment to find one winner? Or you're like, "No, we're going to keep running five or six of these cuz there's just different markets of different customers who have different mindsets and we're going to try to get all of them." Yeah, to to make this super applicable for people, you should test ads in high volume. So find new angles, test all over the place, find what sticks with an eye towards being a human, right? Don't don't say that you like you're going to make somebody's sex better if your product doesn't actually do that.

32:57 >> [laughter] >> Like actually do the science validation if your product can help with certain things. Once you've identified an angle that seems to be running, then you build the entire funnel around it. So you've got you've got static ads that talk to that angle. You've got UGC sort of hoist the camera angle, um, ads that run at that. You've got, um, like more like cinematic type shoots that run at that angle. Everything you're just plowing all sorts of ad concepts to or or sorry, ad structures to that angle. From there, where people land is really important.

33:29 What people receive as a pop-up is really important. What people receive as email and SMS is really important. Everything is tailored to that message. So if you came in on a gut health ad, we want everything tailored to, "Hey, you know, Sam just expressed interest in the gut health ad." Great, then Sam's probably interested in gut health. Let's give a pop-up to help them understand what about gut health is he interested in. That pop-up informs what messages we send on email and SMS, um, towards Sam's expressed concern. That page is dialed for Sam's intent. And then on the back end of that, once people have purchased, this is something that we're trying to put into process now how do we talk to Sam long-term? You know, he may have started on gut health, but how would he how do we get Sam to understand that there's so much more to this product than just gut health? And do that over time, building on sort of the foundation of why this product was, uh, important.

34:20 Most everything you're saying, um, it's sort of like when I win read the book How to Win Friends and Influence People, I'm like, "Oh yeah, this is obvious. Makes sense. Makes sense." But the hard part is execution. Um, and it's it seems like you're ruthlessly, uh, in a kind way executing. What's So I'm going to ask a bunch of questions that I think you can answer in one in one go. How many ads and landing pages per month are you putting out? And I think you only said you had a 30-person team. That seems like a lot of output for a relatively small team. Can you talk about like who's doing the work? Yeah.

34:52 Uh, we're probably putting out hundreds of ads a month, cycling in and out, uh, just trying to find that next, you know, unlock. Um, we try to create new concepts pretty consistently. So, uh, it's not just about ad volume. It's actually structured around like how much of that is like business as usual, ads that we already know or in structure or sorry, concepts, themes that we know already work. And how much of that is like we're trying to find new frontier, um, of applicability. In terms of the team, you know, when Sean reached out to me in December of 2023 saying, "Hey, nice landing page." That was me. Right? Like I was the guy who built that landing page. We didn't use an agency. I think I even said that in the the message cuz you asked. That was me from the beginning and, you know, you you see our buy box that a place where you do that, the cart, which you've people ripped that over the last 3 years, copying that buy box. If they only knew that random dude named Chad who's not like an e-com expert, you know, broadly across D2C. I I know quite a bit, but like I'm not an e-com guy who builds these sites. The whole industry is mimicking this this format. Yeah, it's really interesting to see that I think people need to test around. And since then we found new formats that work. But talking about the team, we've got people across We've got like three folks on the retention team who do the emails, SMS, who set up all the flows that allow for our consumers to have a good experience. Um, so they're focused on after order one, what does that journey look like through order hundreds, right?

36:21 We've got a large team doing paid, so creating ads, the actual creatives. We have probably four plus, maybe five or six creative strategists who actually create the ads and then we have people who design and do the video edits. And then we have the people who actually manage the ad accounts, right? There's probably four or five of those who actually like are looking at the analytics, evaluating, passing back to the creative strategist saying, "Here's what's working. Iterate on that." We've got e-com team that's absolutely dialed. The the velocity coming out of e-com now, so landing page designs, iterations on the cart, checkout, post-purchase, like all of that good stuff. We're we're constantly iterating on it. I mean, it's so fun to see, right? Like it used to be me throwing up a quick website, um, against that angle. And now we've got like a full, um, infrastructure around it. So that's crazy. That just not seem like a lot of That doesn't seem like a big operation for creating hundreds of millions of dollars of revenue and hundreds of ads. It It doesn't require a lot. And I would tell people that they can do it themselves, right? You create a template in, you know, shout out to Replo is the platform that I used. And I think you can do hundreds of millions of revenue on Replo. Um, I think it's replo.app is the website and it's a Shopify plugin.

37:33 I mean, it's such a good platform. You can just create a template. The only thing you need to swap out is like the headline, whether it says gut health or it talks about pick your other ad theme. So substitute the like, uh, little blocks on the page with the new ad copy. It's like it's not that hard. Like you in a day you can create a completely new ad funnel that is going to have incremental performance against a sort of general landing page. That guy's going to clip that clip and make that mad.

37:57 >> [laughter] >> Yeah, get ready to see your face on a Replo ad. Look, and and I have no problem. They don't charge I mean, I've told them before, they don't charge enough. It It It's It's stupid how much value you can get out of that. And I would say this about a lot of our platforms. They're just getting a shout-out cuz it's relevant here. What do you see when you look at average marketing versus world-class marketing?

38:16 What do you think if I'm somebody who's got a brand or a company and I have a landing page, I got ads, I'm doing all the things. He said test creative, I'm testing creative. He said test landing I think I'm doing that. What are the most typically missing when you either advise a founder or you go look at somebody else's brand and you're like, "Oh man, they're just not doing this one thing. This these two things well enough to really jump from average or good to great." Yeah, the better product is typically what it comes down to. It's like so unhelpful cuz it's like you got to cut your losses. But like a lot of the people who are trying to like find these hacks, they're doing it with like a a mailed-in product. Like some They like didn't We took a year to develop our product. It's custom blends. Well, how did you know that it worked? Because a lot of times when I take vitamins, I don't necessarily know if it's working.

39:03 Did you like get your blood tested a bunch? This is the beauty of this industry is if you go to PubMed, um, are you familiar with PubMed? It's a public It's a where studies are, right? >> Yeah, all the studies are published there. I mean, if you put vitamin C in your product and there's thousands of studies about what vitamin C does, sure, maybe I don't know the precise outcomes of a 120-person blind sample survey placebo-controlled trial.

39:29 But like I can pretty much guess what the outcomes are going to be based on the thousands of other published studies against vitamin C. So to answer your question, Sam, no, I didn't prior to launching I hadn't done those tests. But like I looked through thousands of articles to land on what I believed the the right formulation would be for our product. And that's also what I tested with consumers pre-launch is, what's your perception of of this label? What's your perception of this mini gummy, this size of gummy, this flavor of gummy, all that stuff.

40:00 What's on your ideas list, but you're not going to actually go do it, so you can you can riff with us here of brainstorming other brands, other ideas that you think are interesting. May not may or may not work, but it interesting. >> Yeah, and also you mentioned that you have a notion doc, if you if you're comfortable If you want to pull up your bank balance, we can also just do that. >> [laughter] >> Tell you why I wrote the instructions too on Here's what I'll say.

40:25 One thing that I that I disagree with is people say ideas aren't worth anything. Oh man, do I disagree. I I think ideas are worth so much in the right hands. And in my hands they're in the right hands, I believe, and every founder should believe that about themselves. Um, and so there's certain ideas I can't share cuz I'm like guys, like I I legit have an idea that years from now, like I've still got a lot I want to do with Grüns, like like actually there's a lot I want to do with this business. I'm not done here. But like years from now, I think there's an idea that no one else is going to be able to run at that is a $10 billion business idea. And I'm and I'm >> just say it now and we'll bleep it out and we can react.

41:03 >> Yeah, totally. Yeah, give us like a code word or something so we can we can at least give you credit for it uh years later. Hey, look, we're not we're the wrong heads. When when you see it, you'll know. You'll see it and you'll go, oh yeah, this is a bill this is a big business idea. Um So and I don't think anybody's going to do that in the meantime while I'm finishing my chapter here at Grüns and doing what I set out to do. Okay, well, what what what what are some other ideas that if in the right hands are great that that aren't your hands?

41:32 I had this idea one time. It has nothing to do with consumer. Um, and I actually almost ran with it around the time I was starting Grüns, and I still think it's a good idea, but I'm not going to be the one to do it, so I'm happy to share it. Right now, there is no way to direct the money that you have coming in from like direct deposit. So that direct deposit hits your checking account and then we've all got to have the willpower to decide, oh, put 10% in savings and put this against your bills and do this over here, blah blah blah.

42:00 What if you become the essentially the distribution layer of ACH transfers? So it hits this distribution layer and before that person has to have the willpower to decide what they're going to do with it. And and this is helpful for so many people in their lives, right? It it gets wired out to the the rent that they have. It gets wired out to their car payment. It gets wired out to blank over here over here into their investment. And so what actually hits their account that they're spending against is 500 bucks for groceries or whatever it is. And I the technology exists to do this, right? It hasn't been structured. I I can't remember what platform it last for, but there's a platform that can facilitate what I just described to you. So like this idea could be done tomorrow. That's a great idea. Even whether it's for consumer or for businesses, have you ever read the book Profit First?

42:46 No. Somebody recommended on the podcast and they go it was like the time when my girlfriend bought me the book The Game before I went to college and we were going to break up and I was like, you need to learn how to talk to girls. I was like, oh, thank you. I was like I it was a gift, but it was also a message. And my friend told me about this book Profit First, I think it was a gift and a message. And the message was, hey, you're running this business and you've been doing it for years, but you're not pulling out any profits and you don't know where all the money's going. It's profitable on paper, but like you're not getting money out of this. And that's a very common business owner problem. And there's this book called Profit First, which has this philosophy, which is basically you preset the budget. So what most people do is they say, I have this much revenue then they have all their expenses and then they it's kind of like surprise, whatever's left over, that's your profit. And you're usually quite disappointed with that surprise. The better way what this guy advocates for is like you just set a budget for your P&L. Here you say, oh, I'm going to spend 25% on OPEX. I'm going to I need to reserve 20% for taxes, so I'm not stressed out every tax season, so I just want to put that and you basically literally just create four separate accounts. You create a tax account, a checking account, so automatically 20% gets go goes in there and that's waiting for it's in a like a money market account until tax season. You have your OPEX account and so now your team has to run on a budget. It's like, this is how much you have to spend. You don't get to just spend whatever and keep eating out of profits. And you set a profit threshold where you say, I want to have 50% profit. So it basically pre-allocates to you as every dollar comes in, 15 cents will go to the profit bucket, 25% 25 cents will go to the OPEX bucket. And it's it's actually kind of a life-changing idea because it forces it forces discipline. You think you're running pretty lean until you actually have a hard cap on expenses and then you realize like, oh, actually there was way more fat I could trim. I actually could have been this profitable yesterday. I just I let it be an output rather than an input. But it but unfortunately there's not an easy way to do so. Very you have to like set up seven accounts with your bank and then you have to tell your accountant, hey, keep doing these sweeps every two weeks. Have you guys heard of Simp Do you guys remember Simple? Uh I loved Simple. It was really cool. I I don't I think it's gone. It got it was one of the very first Silicon Valley um uh banking >> Neo banks. company yeah, neo banks and it was I don't even think neo bank was a description.

45:01 >> system where you like put digitally money into different envelopes. >> and like I didn't I didn't make a lot of money at the time and I was like, but I want to like fly home to St. Louis to see my Yeah. family and so like it said it would take me four months and so I automatically when it would come into my bank account, the way it would visualize it, it was still one bank account. It was like, well, this is this is how much is left, you know, that you have 350 bucks in your spending account, but you have another 400 in your vacation account. So like don't touch that money. It was pretty cool.

45:29 So so Sam, the here's what I love about this idea and Sean, you're bringing up actually why I think this is even potentially more compelling for businesses because if you're changing the way that the P&L works, I mean, venture capital firms want that because now there's more discipline around the money that they're giving. >> Totally. The the small founders who are making 5 million a year who want to pull 500,000 out, they want it because now it's like, oh well, I'm forcing myself into that discipline to pull 500,000 out every year. Like that's a huge use case that I wasn't thinking of. In in terms of personal, the problem with budgeting today is it's done I I grew up in a family where at the age of six I was in Quicken.

46:04 And like I had to take every receipt, scan it, type it in back in the you know, the old days. >> made you do that? >> taught me budgeting, yeah. Um, and in like we were so against debt and everything else, but I had like I it was so it was awesome until there was an imbalance at the end of the month and I had to go search for the 20 cents that was off. Is that like a Mormon thing?

46:23 Because I've I've I think I've met a bunch of Mormon buddies who are very disciplined with their monthly budgeting. Yeah, it might be honestly. It might be something that's I mean, there's a lot of like financial discipline in general, but but to put put the headline on it, to me what I love about this idea is it solves what I think sucked about the granularity of like wasting hours a a month, a week on like typing in all my stuff. And it also solves the other end where like people they get to the end of the month and they're like, it was actually a hassle to do that. Did I change any of my behaviors based on it? I don't know. And then the other end of it's like Mint back before that got acquired or whatever and I think the other one today is Monarch, which I like Monarch. Now I like I have >> yeah.

47:04 >> more money. It's like it's helpful to see, but like Monarch's not really like a proactive platform, right? It's like, oh, I'm just like getting information. >> I'll tell you how bad you're doing at it versus, hey, let me just fix it for you. What you want is a fix it for me solution. I really wonder whether you know, with agents or you know, you take the popularity of like Mercury or the kind of all the popular neo banks that are pretty product first >> Yeah. and they're more programmable, I wonder if either somebody could build it on top of one of those banks or if they'll end up releasing something like this themselves. I think you get acquired. I I think if you run this business, you're going to be acquired for 500 million to a billion in like two years. If you execute this right, like somebody out there listening right now, feel free to send me a DM when you do it. Like this this idea, the infrastructure exists to be able to do this if you execute it correctly.

47:54 You you are one making a massive impact in millions of people's lives and two, you will have a financial outcome. What would be cool is then if in 12 months we have to say, hey everyone, we did this podcast with Chad. Here here's what he said and then we heard this clip that you just said and then we're like, here's the update. Um, because this is this is fantastic. This is really cool. We we we do this segment all the time.

48:14 This is this is a top tier idea. You you have a couple of quotes that you sent us or like kind of philosophies. We always ask people, what are your what are the philosophies you live by that you think are not not something everybody does or not everybody believes in. You said one one of them that I like you go, access is everything. And you explained how you didn't have a ton of access early on, but you know, through Summit and Stanford, like how can you explain your access is everything philosophy?

48:40 Yeah, um I think access and the privilege of having access in the world is something that when you don't have it, surround yourself with people who do and do good work for them and you will get access every time. And then when you do have it, like the privilege I now have, I see it as your obligation, my obligation to give that back to others. So explain what you what you mean by access. What's the personal story where where where this kind of resonates?

49:04 >> Yeah, you know, like I'm a dude named Chad. I I worked in private equity. What you see today would not have existed without people leaning in and giving me access every time incrementally and me doing good work for them. So like if you go back, I mean, I was always curious on this cuz I think you get asked in those questionnaires, like are you are you middle income, high income, low income? And like I was aware of sort of wealth, but if I looked at sort of the income that my parents had and I have seven there's seven of us kids, so six siblings and and our income, I think I was like bottom bin in class is like how it was defined.

49:40 And I'm not saying that from a standpoint of like a shame, but like I'm grateful to have lived in this area and seen these people cuz I think you can solve a lot by just giving awareness to kids about what's possible. It's like the grasshopper moment. Once they know, it's like, oh, now you can go get it. So, I get I was recruiting for the big three consulting, McKinsey, BCG, Bain through a contact who he put me in touch. I didn't get it, but I landed through another another mentor this this gig at Lazard. I did really good work.

50:09 And Lazard's an investment bank. So, in New York City, one of the top premier investment banks working on mergers and acquisitions. That mentor, I'm still close to him. I went and visited him, right? So, he gave me access and that access then landed me at Summit Partners. At Summit Partners, I did phenomenal work for them. I deployed I literally invested like 30% of that fund, a $5 billion fund. Like I invested that. I sourced the deals that made them the money behind that. I did really good work. And there's this moment when I got into Stanford that I was like, oh man, like should I feel bad because I know how this works. Like I only got in. Like yeah, I've had a ton of accomplishments added to a 3.95 GPA. I've worked at great places. But this white dude named Chad, like should I feel bad about this that I got into Stanford? And what I came to appreciate is like, no, I shouldn't feel bad knowing that the reason why I got in is because, you know, two people who are very close to the Stanford folks sent a text and a nice letter of recommendation for me. I shouldn't feel bad about that cuz they're not just doing that.

51:09 Right? They're doing that because I did good work for them. I made their lives easier. I earned their trust. And so, maybe I wasn't born into that access where my dad can send a text to Stanford and say let my let my son in. But you can earn that by doing good work for the people who do have that access. And they're they're so eager to help you have that sort of accomplishment. So, that's how I think about access. And it's part of when, you know, I got asked recently like, what's your legacy you want to leave on the world? And I'm like, I you know, I'm like 33 years old.

51:37 But the way I think about it is like, I want to give that that access that I've sort of like either been granted or earned over the last many years. And I I want to ensure that more people have access to that who who spend their their lives working with me and putting good work. Dude, you're you're awesome. You are so cool. I think that um when I was younger, I met this really successful guy named Scott Belsky who was the chief product officer of Adobe and an amazing entrepreneur, maybe a billion billionaire. And he used this word with me that I never heard before. This idea he used he said, I'm going to invest in you and you need to be a steward of my capital.

52:15 And I was like, I don't know what is that word steward? I never heard of that. It's just like this idea that you need to be the vehicle that that protects and passes on like a little bit of greatness. That's kind of how I interpreted it. And you are that person. So, my friend Austin Reef, do you know Austin Reef? >> He's the one of the Morning Brew. Yeah, started and sold the company for hundreds of millions of dollars when he was 30 years old. He was texting me about this new idea that he was working on or brainstorming. And I was like, do you think it's going to be successful?

52:44 He goes, it can be successful if I want it to be. And I love that because what you and him both said something very similar. You have this similar mindset. But I find myself being around him and people like you and it's contagious. Yeah, you know, when I thought about whether I should be I've tried to figure out whether my impact on the world is more narrowly focused on the people who spend hours, thousands of hours with me working inside of rooms or if I should have more of an impact publicly trying to relay some of this message. It's hard though, you know, like to relay all of this these experiences that I've had in in a public forum that allows for millions to to learn. But you're totally right, Sam.

53:25 Like at the end of the day, why why was I able to build what I built? It's cuz I knew it was possible, right? Like I saw it done many many times by others. And if I ever had a question, I could I could go ping those people. And so, network, experiences, awareness of what's possible. I think there's a maybe a different way to say what you just said. You know, the way you just said it was kind of like, hey, I got I was pretty fortunate that these things happened and I did my part, but they did their part. This happens a lot with entrepreneurs as we sort of stumble and fumble our way to success. And afterwards, you can actually look back and realize like, oh, there it wasn't complete random. It wasn't complete chance. And in fact, you could have recreate the conditions of success more reliably knowing what I know now. And so, I would just point to three words that you just said. The first one is exposure. You really can't imagine what you've never seen. Your brain won't go anywhere if you don't have any exposure to things. I was talking about this with Ben, my business partner, about my kids. I said my kids have never been exposed to so much in the world, right? Like we literally keep going to the same resorts. And I was like, they've never seen a third world country. They've never seen I started bringing them to just do adult stuff with me cuz I used to do kid stuff with my kids. And now what I realize is, let me just bring them along for life. And kids actually love it. They like doing laundry. They like cooking. They work out with me now in the gym every day. They like going with me to to meetings. They like you know, they they actually kind of enjoy that because they're getting exposed to new stimulus that they've never really seen before. And even if they're 5 years old and they can't fully grok it, there's some part of it that just breaks some fence that they had around what the world is and it starts to poke holes and it lets new things in. Growing up, I didn't know any entrepreneurs.

55:08 I didn't know anyone. In my entire family, my mom has nine siblings. My dad has four. Out of all of them, there were zero entrepreneurs. Every single one of them was an engineer. Like typical Indian family. And so, the highest calling was you get a good job. What's a good job? A six-figure job that has health insurance. So, that was all I knew. I was all I was exposed to of what was possible. And then my senior year of college, I took a class called getting rich. And in the very first class, he brought in a speaker and it was a girl who started a t-shirt company. And then the next class, he brought in a guy who started his own hedge fund. And I just thought I looked at them and I said, why are these guys having all the fun? This sounds awesome. Maybe I could do that instead. I was finally exposed to the thing, you know, when I was 21 years old and it changed the trajectory of my life. Had I not had the exposure, it literally would have just not happened.

55:53 And so, the first is exposure. How do you get yourself in a position to see new things or help other people see new things? The second is access. And then the way I would put it for you is earned access cuz you said something very casually. Like I did good work for them. You know what? I bet if we peeled back, there probably is a lot there. I bet you over-delivered. I bet you didn't get paid proportional to what you did and you didn't whine about it. These are my guesses. You can tell me if that's true or not. But the access is earned through showing that you're somebody who deserves greater opportunities and greater access. And you sort of delay the payoff of those actions and you just have faith that I'm going to just I'm going to kill it right now. And I I trust that, you know, the ball will bounce my way over time. And I don't need to immediately tit-for-tat measure what I'm getting versus what I'm putting in.

56:39 Yeah, I think I I I think it's true. And frankly, I think, you know, I'm young. I'm 33 years old. I think about the impact I want to have on this world. I think it's that first one, exposure. How can I facilitate exposure to everyone? Right? Young young kids, how do they get exposure? That honestly, I think that's where my wife and I want to make an impact is making it possible through some some effort in the next chapter of my life to ensure that the random kid who's 6 years old or 10 years old in a place that would never get exposure to this, at least knows what's possible.

57:12 Because if they know it's possible, maybe they'll go after it themselves over time. Hey, can I let me ask you a question that um you might not feel comfortable answering. When you're wired hundreds of millions of dollars, what do you what do you decide to do with it? Where did you invest the money? And that includes like did you decide to give any away? Yeah, TBD on it. But I one of the hardest things I have is I've thought about my my impact. Like it's the same as um I don't even know if I'll invest in other companies.

57:39 And and it's not because I don't believe. It's like, what's the next best use of a dollar? It's going to it's going to take a lot to convince me that it's something other than what I can go after and do. And that doesn't mean it's always business, profits, etc. Like I don't always have to make money. But like, can I, Sam, go out and make make an impact on the world by taking my own funds and building like something special out of it? Right? That has an impact on whether it's mentorship, exposure, whatever it is.

58:09 So, TBD. I mean, as you know, when when you receive money, you spend a lot of time thinking about deploying it. You don't want to rush into anything. But but I would expect that the more meaningful um deployment of my capital is going to come through some personal effort in my life that I do to to make an impact. So, well, first of all, can we let me ask a boring question. Where did you invest it? The the current money, where did you invest it? Is it just boring index funds? Is it >> Well, you you know I There's a difference between signing and closing.

58:37 So, you have to go through anti-regulatory. So, we've signed, but the closing happens as soon as it's been approved by government. So, you don't have any The money's not been wired yet. But the deal is done. >> know what that I've not had a deal that was large enough. My first acquisition, they just Venmo'd me. >> [laughter] >> Yeah, we've not I've not I've not had dealt with the with the Department of Justice yet. So, that's pretty cool.

59:01 [laughter] It's funny. There's a crazy There's a crazy story. You know the company Apple 11? Yeah, yeah. Yeah, my my co-founder was the co-founder of Apple 11 at the time. So, he's sitting next to me at the office and they signed this deal. And I'm like, oh my god, you just sold they sold the company for I think 1.2 or 2 billion dollars. I forgot which the what the number was. But one or two billion dollars. And I was like, wow, dude, you did it. You sold a company for a billion dollars, 2 billion dollars.

59:24 That's amazing. And I was like, should we go dinner's on you? What's up? He's like, dude, we haven't got the money. It's going to be like months. He's like, if it's over, I forgot what the number is. $750 million, a billion dollars, whatever it is. Like literally, like the government you know, the way he put it was like, it's going to sit on Trump's desk until he stamps it. The crazy thing was they sold to a Chinese company. So, there was actually a lot of risk. And so, he didn't know this at the time. He thought he, you know, it's over.

59:48 Well, 9 months go by, a year almost goes by, and the deal is still not approved. But, they've been running the company. They've doubled revenue in that year. >> Yeah. And so, instead of waiting for the approval, what they did was they went and renegotiated. They were like, "Hey, here's what the $2 billion gets you instead. And now it gets you 25% of the company instead of whatever, 8500%." So, they renegotiated the deal cuz the business had grown. So, it was the best thing that ever happened. And so, they took a minority investment, got some liquidity, and kept growing the thing.

60:16 It's now it like I was a $100 billion company in the last the last year, right? So, it went 100x since then. A quick Google, so I haven't had time to read all this. I believe it's $130 million is the threshold where the DOJ has to >> Interesting. 130? You have to notify the DOJ and the FTC anything north of $133.9 million. Dear DOJ, I'm rich. What do you What do you notify? [laughter] There's like an official form, and then they they're just reviewing it as they should to make sure that it's not bad for the consumer.

60:48 That's cool. That's awesome. >> thanks for coming on, man, and congrats again on on building something pretty epic. I remember when I saw the product, it just seemed like, oh, that's it. And the best products actually are simple like that where the proposition is easy for the customer to understand. It makes sense in the world. It was almost like hidden in plain sight, I feel, in a way. And you know, to your credit, you you ran with that, you acted on it, and you built something pretty incredible. Of course.

61:17 Thank you for having me on. My hope is that 3 years from now we're talking and you guys are like, "Geez, dude, we didn't realize there was that much out of you." We've got so much this team wants to do, and so eager to to show the consumers what we've got. Platform, new products, new innovations, new fun, limited-time offers. >> What's the best thing on that shelf I should buy? So, have you tried the Olipop? We've got some products here that are launching soon, but have you tried the Olipop? I only ever had the original. I didn't I didn't even try anything else. I just got the original like subscription. That's it.

61:46 >> So, yeah, you may you may know this, but we've got Kroons, which is the comprehensive nutrition greens, multivitamin, fiber. We've got Neutrops, which is a nootropics product. We've got Immune, which is like a almost like an immunity shot, like the 2-oz bottles, but in gummy form. And then we've got Juiced, which is this one right here, which is like a pre-anything energy product. So, I mean, we've got like 12 innovations in the pipeline. That's what I'm saying, like it's so exciting. We've We've like done something so big, but like we're like maybe 5 miles into a marathon. Good, man. Thank you so much for coming on. You have an open invite whenever you want. You're You're You're a wonderful guy. We're We're so happy for your success, and we feel makes us feel good to promote you. So, thank you for coming on. That's it. That's the pod.

Summary

Chad, the founder of Grüns, discusses his rapid journey from startup to a billion-dollar valuation in just 32 months, emphasizing the importance of innovation in product formats and effective marketing strategies. He shares insights on building a successful e-commerce brand, focusing on unique product offerings, customer lifetime value, and the significance of access and mentorship in entrepreneurship.

- New formats in product offerings can significantly enhance market success; innovation is key.
- Chad's journey began with a simple observation about existing supplement formats, leading to the creation of gummy vitamins.
- A strong marketing funnel and tailored messaging are crucial for customer engagement and retention.
- Understanding and optimizing customer lifetime value (LTV) to customer acquisition cost (CAC) ratios is essential for profitability.
- Building a strong team and fostering a culture of autonomy and decision-making empowers employees to excel.
- Access to mentorship and networks can dramatically influence entrepreneurial success; giving back is important.
- Continuous testing of marketing strategies and product offerings helps identify what resonates with consumers.
- Future plans include expanding product lines and maintaining a focus on innovation and customer experience.
© transcribe · For agents Built with care and craft by Gokul Rajaram