Transcript
0:00 so another thing to keep in mind when we're thinking about the assertive voice is the difference in a command and a request when you're giving an assertive command this is an expectation you hold and many times when we give a a command we follow it with thank you or we'll say please go line up at the door and then we say thank you so it's confusing what it says is when we say
0:30 please go line up at the door we open the door for a power struggle because our communication is not clear an assertive command here is the expectation just do it the appropriate time to use please and thank you is when it's a request that we're making for ourselves please pass me the salt thank you or please take this and put it over in the green box thank you if it's for you something you're requesting that's
1:01 for you please and thank you are appropriate but in the South a lot of times we've taught please and thank you as something that we just use all the time because it helps pad the delivery and in actuality the assertive voice and the assertive command is not a time where we open the door for please and thank you because it's very confusing it confuses the message and it opens the door for a power struggle oh
Summary
- An assertive command should be clear and direct, without the addition of "please" or "thank you."
- Using "please" in commands can create ambiguity and invite power struggles.
- "Please" and "thank you" are appropriate when making requests for oneself.
- The Southern cultural norm often misapplies "please" and "thank you" in assertive contexts.
- Clarity in communication is crucial to avoid misunderstandings.
- Assertive commands should convey expectations without softening the message.