Ever wondered how reference calls actually work?!

Lenny's Podcast · 0m · transcribed 8d ago

Section Insights

# 0:00

Effective Reference Call Techniques

What are some tips for asking questions during reference calls?

To get useful advice during reference calls, it's important to dig deep and ask hard questions. Inquire about the candidate's weaknesses and whether the reference would hire them again.

Ask deep, probing questions to uncover real insights.
Avoid generic answers by requesting specific examples of weaknesses.
Inquire about the reference's willingness to hire the candidate again.

# 0:10

Identifying Genuine Weaknesses

How can I identify a candidate's true weaknesses during a reference call?

When references provide typical responses about weaknesses, press for more details to uncover genuine concerns. Ask about specific areas to be cognizant of.

Challenge vague responses to get to the heart of the matter.
Focus on specific weaknesses that could impact the candidate's performance.

# 0:21

Assessing Reference Enthusiasm

What indicators suggest a reference's true feelings about a candidate?

Pay attention to the reference's enthusiasm and any pauses in their responses. Questions about whether they would endorse the candidate can reveal their true feelings.

Listen for pauses or hesitations that may indicate uncertainty.
Ask if they would endorse the candidate to gauge their confidence.

# 0:32

Encouraging Open Dialogue

How can I encourage references to share more information?

Encourage references to talk freely by asking open-ended questions, such as what other questions should have been asked. This can lead to revealing insights about the candidate.

Use open-ended questions to foster a more conversational tone.
Encourage references to share additional insights that may not have been covered.

Transcript

0:00 reference calls do you have any tips for how to ask questions that we actually get useful advice I think it is important to dig pretty deep and ask the hard questions why would I not hire this person what are their biggest weaknesses and then if they give you like the typical oh they work too hard it's like no tell me more like what are their actual weaknesses what are things that we should be really cognizant of would you

0:24 hire this person again would you report to this person would you endorse this person if you knew that your name was attached to it I think get people thinking and even if you just sense the slightest pause that in itself will be enough to kind of make you think twice right obviously like another question I always ask people is how excitedly would you hire this person again I always ask them what questions should I have asked

0:46 that didn't another key technique for reference checks is you just need people to start talking they'll reveal what they really feel

Summary

To conduct effective reference calls, it's crucial to ask probing questions that elicit honest and detailed responses about a candidate's strengths and weaknesses. By encouraging deeper conversation and critical thinking, you can gain valuable insights into the candidate's suitability for the role.

- Ask direct questions about the candidate's weaknesses and potential red flags.
- Encourage elaboration on vague responses to uncover deeper insights.
- Inquire whether the reference would hire the candidate again or endorse them publicly.
- Use follow-up questions to gauge the reference's true feelings, especially if they hesitate.
- Ask what additional questions you should have posed to gain further clarity.
- Aim to create a conversational atmosphere that encourages openness and honesty.