Session 3: Baird Decision Model_EthicsGame

0:00 hello my name is Katherine be I am the CEO of Ethics game and we've been having conversations about what our values are how we live into those values how we work with other people from different ethical perspectives the final part of the conversation is how do you make a good decision how do you take values intention how do you take ethical conflicts and resolve them well so let's take a look at the bare decision model a

0:26 way of making a decision when you have an ethical conflict as we begin to think about our values in action we have to have a way of working through the differences in values and the differences in behaviors as we know ethical decision- making is contextual it depends on the facts of the situation the people who are involved what we're trying to accomplish there is no yes no right wrong answer for every situation we really can learn to Choose

0:57 Wisely as we think about how we go through this decision process and pay attention to ourselves and others We Begin by having a model we're going to go through a five-step model we begin to take a look at the content the four different ethical perspectives and then we put them within the context of a business problem each of those three elements is critical for making a good decision we have to figure out how we're going to balance the core tensions how

1:27 are we going to balance the rights and prerogatives of individuals against the rights and prerogatives of the community how are we going to balance what we know and believe and we think is true against our lived experience and our heart experience about how to be in community we have a five-step process that we're going to go through in order to begin to harmonize These Things We Begin by being attentive what really is going on we talk about the facts the

1:56 assumptions many times in a class you'll have a case study if you're you're not in a class you'll begin to gather those facts from the situation that you're in what would you like to know that you don't we never know everything we never could have all of the facts we have as many as we can get we always bring assumptions to the party as well what information do you infer what do you think is going on given the history of

2:19 the situation what do you think is going on given your own experiences what biases or prejudices might be influencing you as you identify the facts you begin to take a look at what are the values in tension is there a tension between following the rules and being flexible our head and heart is there a tension between what one person believes might be the truth and another person has as their experience which will give them some tension in how they're looking at

2:48 the situation we then have what tension do you feel as a decision maker are you making the decision for yourself or are you making it in your role in an organization for the organization as a whole what are the other stakeholders seeing as a tension between themselves their smaller group and the larger Community once you've identified the values intention we begin to take a look at the ethical boundaries each of the four ethical

3:19 lenses has a set of questions or a set of criteria that they use as we begin to harmonize individuals and their heart we realize that individuals will make choices that contribute to their happiness allow them to thrive as we take a look at individuals with their heads they're going to use their reason to determine their Universal principles things that are critical to them in their identity as an ethical person as a member of the community you'll use your

3:46 reason to design processes to make sure that all people have Justice and fairness in the organization and as the community engages its heart they will figure out the character traits the behaviors that represent virtu was living as you begin to think then about each of the lenses we're going to give you a set of foundational questions that will help you understand how people using these different lenses might answer a question as you work your way through them imagine how someone using

4:16 that ethical perspective would analyze the problem and as you work through the problem use the information about the characteristics of each of the lenses it's really important not to solve the problem at this point as you begin to identify the kinds of behaviors that will be considered ethical from each perspective you will have ideas that you didn't have at the beginning you'll begin to see possibilities that would not have existed and then as you think about the reasons people would give to

4:43 explain their position again you will see different opportunities so we begin with the results lens individuals following their hearts what consequences can I tolerate am I willing to for example to call attention to this problem within the organization and perhaps be fired what would allow me and others to thrive how can I be a beacon for truth or a beacon for integrity or for excellence in what I do that will help me Thrive what agreements do I have these

5:15 are both explicit agreements and implicit agreements these are contracts that are in writing and understandings we have with each other about how we're going to live in community what are my own rights and responsibilities and what are my own reasons for acting are there for the best of all involved or are they selfishly only for me and then we move into the process side what would a fair process looks like whose voice needs to be heard who doesn't have a seat at the

5:42 table who is being a stakeholder but may not be asked what they think is important or right in the situation how do I care for those without power and then finally what virtues are Exemplar for my role what behaviors are required for my role we find that the lens that we like the best are the questions that we ask and as we discipline ourselves to ask the questions from each of the lenses we will often have a better

6:08 result and one that more people will agree with than if we just focus on the questions from one perspective we then determine our option for action for each lens choose your best option and path to action to resolve the scenario sometimes the lenses have the same behaviors for different reasons but they may have different features that can be folded into the final solution someone in the results lens may want to ask the person involved some questions about what's going on to find

6:38 out what they're thinking about the person up in the relationship lens want may want to have a very clear process that we go through before you get to a final decision that means you may have two to three steps that you take before getting to the final option each one of these lenses also has a guideline as we are looking at the results lens you want to be respectful of others do good and benefit them you also want to

7:08 be honest you want to do what's right even if no one is watching as you live into your own core principles you want to be fair considering those without power and you want to be in Integrity making sure that your virtues and behaviors that are part of your role fit with a narrative about who you are and how you fit into this organization or into this community finally we act we are responsible as you choose the best

7:35 option make sure you addressed the ethical concerns of all the lenses in your final answer you're going to want to be able to explain to people from different ethical perspectives why you're doing what you're doing and then you think about communication who should know what's going on how should you tell them as you think about Communications you might be part of a group working to make a decision and you may have to learn how to have an ethical

8:00 conversation to be quiet to listen to respect the values of others you may be in a position of authority where you have to communicate a decision and get by in from stakeholders and so as you make that announcement you're going to want to give reasons from all the lenses and then sometimes we have to speak up in the face of what we perceive to be unethical behavior and in these moments thinking about what the different lenses

8:25 require in terms of ethical action and what the proceed ethical lens may be of the person that we're talking to will help us clarify what we are doing often I find that creating a script is useful what are the details that are important what action do you think should be taken and then most importantly as you take a look at the value commitments what are the reasons for the decision we're making one reason from each of the four lenses what is my

8:55 personal professional purpose for doing this work and then can I have a buy in for future conversations or future action can I bring people into the conversation with me as we work our way through these five decision processes the last step is being reflective striving for ethical maturity as we begin to think about this we begin to realize that all four of these lenses have things and qualities that help us to become a better human

9:27 being as we think about the results lens we provide for folks what allows them to thrive and allow them to accept the consequences of their own actions we don't have victims we also treat people as fully functioning adults who can make choices on their own who have ideals they want to live in in the relationship lens we want to make sure that all the constituents are at the table and that we have processes that have a purpose

9:50 and that will lead us to better decisions and then finally as we think about our role and our reputation we seek excellence in all that we do do reflecting on these values over and over again as we work our way through life help us notice where our biases are where our blind spots are and where we can improve in being ever more effective as an ethical role model as we listen to others respect ourselves and others

10:19 harmonize our values and intention we will continue developing our ethical skills and become better and more effective ethical decision makers as you seek that continuous Improvement evaluate decision were you content with the balance of the risks and the repercussions were you unsettled after the decision was made as the results start coming in how well did you balance your values were you within the law did you find yourself wishing the laws the rules were different we again remind

10:51 ourselves that small acts of moral courage or cowardice shape the direction of our lives and the lives of others as you can consider your role as an ethical influencer as you consider building this skill set the capacity to make ethical decisions I invite you to know yourself well and then to learn the qualities of the different ethical perspectives so you will respect and know others as well enjoy the process of becoming a moral influencer and an effective ethical

11:22 decisionmaking thank you