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3 Ways to Express Your Thoughts So That Everyone Will Understand You | Alan Alda | Big Think

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# 0:00

The Limitations of Communication Tips

Why are traditional communication tips insufficient?

Traditional tips for communication often fail to create genuine engagement and can lead to mechanical delivery. Instead, a transformative process that fosters connection is preferred.

  • Tips can become boring if applied mechanically.
  • Effective communication should stem from genuine connection with the audience.
  • The dynamic relationship between speaker and audience influences delivery.
# 0:57

The Importance of Connection in Communication

How does connection influence communication?

Connection with the audience should dictate the pace and volume of speech, rather than following rigid tips. This relationship allows for a more natural and engaging delivery.

  • Communication should adapt based on audience feedback.
  • Tips are secondary to the ability to connect with listeners.
  • Understanding the audience's thought process enhances engagement.
# 1:55

The Rule of Three in Communication

What are the three rules for effective communication?

The speaker emphasizes three key rules: limit the number of important points to three, explain difficult concepts in three different ways, and repeat challenging ideas three times throughout the talk.

  • Limiting points to three enhances retention for both speaker and audience.
  • Explaining concepts from multiple angles aids understanding.
  • Repetition reinforces learning and familiarity with complex ideas.
# 2:53

Transformative Communication Process

What is the process for becoming a better communicator?

Improving communication skills involves a transformative process akin to physical training, focusing on connecting with others rather than merely following tips.

  • Effective communication is a process of transformation, not just tips.
  • Connecting with others can be enjoyable and fulfilling.
  • A genuine desire to connect leads to more effective communication.

Transcript

0:05 I don't really like tips; tips about communicating well, tips about writing. What I would prefer is a process that transforms you so the tips take place automatically. I mean for instance, very often a tip is given: “When you're speaking to a crowd, vary the pace of your speech, vary the volume.” Well, those are two good things, but if they happen mechanically it gets to be kind of boring.

0:39 Some people are encouraged when they're coached: “At this point leave where you're standing and walk over there and take a pause.” Well, maybe that makes sense in terms of how it's written; at the end of that paragraph you want to make a space before the next paragraph, but it doesn't necessarily make sense in terms of how you're talking and relating to the people you're talking with. That—relating to them—should be the source of a pause, the source of moving, because it comes out of the thought process I'm going through and it comes out of the thought process I sense you're going through.

1:18 Have you understood that last part? So now I'm thinking, if you have what's the next thing that I can tack onto that that will mean something to you? And if you haven't, should I clarify it a little more? So there's a dynamic relationship between us that leads to a change in pace, to a change in volume and that kind of thing. A tip is just an intellectualization of that, which might be okay to give somebody once they've got the grounding in the ability to connect, but it ought to come out of the connection.

1:55 It shouldn't be a checkbox that you tick off. So I really don’t like tips. If I'm pressed really hard there are three tips that I do kind of follow. Probably it's a good idea to follow these tips after you get used to being connected to somebody, but there are three things that I like to do, I call it the three rules of three. So the first rule is, I try only to say three important things when I talk to people.

2:25 No more than three. If it's one thing that's maybe even better, but usually there's a lot to say. When I make notes on what I want to talk about, if I see I'm going on past three to four and five I start eliminating them or seeing if I can fold them into the other things. Because three things are really all I can remember and I don't work from notes when I talk to people and I advise other people not to.

2:50 I never read it because reading just excommunicates you; it's not communication it's excommunication, in my view. So I can't remember more than three things, and I don't think they can remember more than three things, so what's the point of telling them stuff they're not going to remember? So I stick to three. That's rule number one of the rule of three things. The second rule is, if I have a difficult thing to understand, if there's something I think is not going to be that easy to get, I try to say it in three different ways because I think if you come in from different angles you have a better chance of getting a three-dimensional view of this difficult idea, so I try to say it three different ways.

3:35 And the third tip, which I always forget, is that if I have a difficult thing that's hard to get, I try to say it three times through the talk, so that the first time you hear it you start to get used to it, the second time it's familiar and the third time you say, “Oh yeah, right. Okay.” Now, I do follow those three tips, but I don't think I tell somebody: “You're going to get up to talk, here are three tips to remember.” It's a process.

4:09 You've got to get transformed into being a better communicator. You've got to go through steps where it's like going to the gym, only it's a lot more fun than going to the gym because it involves connecting with another person and we're built to connect with another person. In spite of the fact that we often avoid it, it actually is fun when we get into that position. So if we could get ourselves transformed into liking connecting with the audience we're talking to or writing for, then these tips will happen automatically or finally we'll be able to put them to work in terms of that transformed way we have of connecting.

4:48 It really feels good.

Summary

The speaker emphasizes the importance of transforming one's communication style through genuine connection rather than relying solely on tips or techniques. They advocate for a process that fosters authentic engagement with the audience, suggesting that effective communication emerges naturally from this connection.

- Tips can be limiting and may lead to mechanical speaking rather than genuine interaction.
- The speaker prefers a dynamic relationship with the audience, adjusting pace and volume based on their engagement.
- They advocate for focusing on three key points when communicating, as this aids both speaker and listener retention.
- Difficult concepts should be explained in three different ways to provide a comprehensive understanding.
- Repeating challenging ideas three times throughout a talk helps reinforce understanding.
- The transformation into a better communicator is likened to a fun process of connecting with others, rather than a chore.
- Authentic connection is essential for effective communication, making tips secondary to the relational aspect.

Questions Answered

Why are traditional communication tips insufficient?

Traditional tips for communication often fail to create genuine engagement and can lead to mechanical delivery. Instead, a transformative process that fosters connection is preferred.

How does connection influence communication?

Connection with the audience should dictate the pace and volume of speech, rather than following rigid tips. This relationship allows for a more natural and engaging delivery.

What are the three rules for effective communication?

The speaker emphasizes three key rules: limit the number of important points to three, explain difficult concepts in three different ways, and repeat challenging ideas three times throughout the talk.

What is the process for becoming a better communicator?

Improving communication skills involves a transformative process akin to physical training, focusing on connecting with others rather than merely following tips.

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