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How to delegate

Shreyas Doshi · 2m · transcribed 9h ago
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Section Insights

# 0:00

Introduction to the Radical Delegation Framework

What is the radical delegation framework and how does it relate to task management?

The radical delegation framework builds on the LNO framework, providing clarity on task delegation after applying the ISO known Matrix. It focuses on tasks remaining on your plate and categorizes them based on who could do the work and the leverage of that work.

  • The framework helps clarify delegation responsibilities.
  • It categorizes tasks based on capability and leverage.
  • It is designed to optimize task management.
# 0:28

Low Leverage Tasks Delegation

How should low leverage tasks be delegated?

For tasks that many people could do and are low leverage, the approach is to delegate them and forget about them, while ensuring the person knows they can reach out for help if needed.

  • Delegate low leverage tasks to free up time.
  • Clarify expectations with the delegate.
  • Encourage open communication for support.
# 0:56

High Leverage Tasks Delegation

What is the approach for delegating high leverage tasks?

High leverage tasks should also be delegated, but to the most suitable person. The delegation contract is different, emphasizing close involvement and support due to the task's importance.

  • Select the right person for high leverage tasks.
  • Maintain close oversight to ensure quality outcomes.
  • Communicate the importance of the task to the delegate.
# 1:25

Managing Expectations in Delegation

How can micromanagement be perceived during delegation?

While micromanagement can be frowned upon, it is acceptable if expectations are set correctly. Delegates should be informed that close attention is intentional for achieving excellent outcomes.

  • Set clear expectations to avoid misunderstandings.
  • Micromanagement can be justified if communicated well.
  • Focus on outcomes rather than micromanagement itself.
# 1:53

Handling Unique Tasks

What is the strategy for tasks that only I can do but are low leverage?

For tasks that only you can perform and are low leverage, start by laying the foundation and then coach a team member. This builds their capability for future tasks, allowing for better delegation next time.

  • Invest time in coaching to empower team members.
  • Establish a foundation for future task delegation.
  • Focus on developing team skills for efficiency.

Transcript

0:03 the radical delegation framework kind of picks up on some of the ideas of the LNO framework you start getting a lot more clarity on what you should do and how you should delegate and remember the radical delegation framework only considers work that you still have on your plate after you've already applied the iso known Matrix now what are you going to do with those tasks that fall in your plate so the x-axis is who could do this work it fell in your plate but

0:28 who could do it and it could be many folks or it could be only you and the y-axis is if you did this work how high leverage would it be let's first tackle the bottom left quadrant which is many people could do this work even though this landed in your plate many people could do this work and it if you did this work it would be fairly low leverage so for that my Approach was I'll just delegate it and I forget about

0:51 it but when I delegate it I will clarify that it is going to be something that I'm not going to pay a whole lot of attention to I'll clarify to the person I'm delegating into but if you need something from me feel free to reach out to me I'll be happy to help now for the quadrant just above it where if it is high leverage work I will still delegate it but in this case I'll delegate it to

1:11 the most suitable person my delegation contract is different I will tell them look I am delegating this to you because I know you can do this but because this is very high leverage I want to stay very close to what we end up doing here if you have any problem feel free to ping me absolutely anytime and let them know that there are certain parts of this work that you will see me micromanage but you know that I'm not a

1:34 micromanager by habit I'm doing it with intent because we need to ensure that we have a fantastic outcome for this one people don't mind if you pay a lot of attention when you're delegating something or you come across as micromanaging what people mind is that you didn't set the right delegation contract and then you surprise them with a bunch of micromanagement now bottom right this is where work where only I can do it but it is low leverage so in

2:00 in this case because only I can do it I start with the work I set up the essential foundation and then I closely coach a team member with me the reason I do this is it sets me up for the next time such work comes because now this work has shifted where they can do that work what I'm left with is the one quadrant that is going to get my intense Focus right

Summary

The Radical Delegation Framework enhances clarity in task delegation by categorizing tasks based on who can perform them and their leverage potential. It emphasizes the importance of establishing clear delegation contracts to ensure effective communication and management, particularly for high-leverage tasks.

- The framework builds on the LNO framework to clarify delegation strategies.
- Tasks are plotted on a matrix with axes for who can do the work and the leverage of that work.
- Bottom left quadrant: Delegate low-leverage tasks to many people with minimal oversight.
- Bottom right quadrant: Handle low-leverage tasks that only you can do, while coaching others to build their capability.
- Upper left quadrant: Delegate high-leverage tasks to the most suitable person, maintaining close oversight.
- Upper right quadrant: Focus intensely on high-leverage tasks that only you can do.
- Clear delegation contracts prevent misunderstandings and manage expectations regarding oversight.

Questions Answered

What is the radical delegation framework and how does it relate to task management?

The radical delegation framework builds on the LNO framework, providing clarity on task delegation after applying the ISO known Matrix. It focuses on tasks remaining on your plate and categorizes them based on who could do the work and the leverage of that work.

How should low leverage tasks be delegated?

For tasks that many people could do and are low leverage, the approach is to delegate them and forget about them, while ensuring the person knows they can reach out for help if needed.

What is the approach for delegating high leverage tasks?

High leverage tasks should also be delegated, but to the most suitable person. The delegation contract is different, emphasizing close involvement and support due to the task's importance.

How can micromanagement be perceived during delegation?

While micromanagement can be frowned upon, it is acceptable if expectations are set correctly. Delegates should be informed that close attention is intentional for achieving excellent outcomes.

What is the strategy for tasks that only I can do but are low leverage?

For tasks that only you can perform and are low leverage, start by laying the foundation and then coach a team member. This builds their capability for future tasks, allowing for better delegation next time.

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